Privacy Policy

Last updated December
Thankyou for choosing Fitreat Couple private Limited (hereinafter“Fitreat","company", "we", “us”, or “our”) . We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us fitreatcouples@gmail.com,This policy amongst other things describes :(1) the type of information that the company may collect from you when you access or use its websites,applications,and other online services (hereinafter collectively referred to as the' Services'); and (2) the Company's practices for collecting ,using ,maintaining,protecting and discloaing that information.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE WEBSITE/MOBILE APPLICATION.

This privacy policy has been compiled to handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website or app? Both Fitreat sales and Fitreat nutritionist access the following:

When registering into our app/site, as appropriate, you may be asked to enter your Name, email, mailing address or Facebook or Google account, Age, Height, Weight, Fitness Goal, Level of Fitness, Gender, etc. or other details to help us improve your workout experience.

Your Messages. We store messages, photos, videos and documents from your chats on our servers so that you can access your chat data from any of your devices anytime without having to rely on third-party backups. All data is stored encrypted. Our developers do not access the user data.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Cashfree, RazorPay, PayPal, Payglocal, Juspay and Stripe.

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Services or Apps.

We automatically collect certain information when you visit, use or navigate the Services through our Apps or Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services or Apps and other technical information. This information is primarily needed to maintain the security and operation of our Services or Apps, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Information collected through our Apps

Geo-Location Information.
We may request to access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services like tagging your location to a post. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Access .
We may request access or permission to certain features from your mobile device, including your Mobile device’s storage to read & write videos, pictures & pdf files from the device, Contacts to find your connections who are already using our services,

• Camera to capture images & videos to provide services. Record Audio to capture audio while recording a video or live video streaming, Social media accounts to login to your Fitreat account.
• Storage permission :When you use the app ,we need to access your local media to select videos or images .We will not obtain any videos or photos from your devices ,nor will we modify or delete the content in your local media storage.
• Network permission :If you want to use our app then the material when your device used the “WLAN &Mobile Data”.This permission is only used for the function mentioned above.We will not obtain any other information through this permission authorization.
• Micro phone permission:When you use the audio recording feature,we need microphone permission to record audio ;This permission is only used for audio recording.
• Customer service and after sales service :When you send feedback via E mail or provide us with an error report,we will obtain your user name,e mail address,and email content ,so that we can communicate with you about problems encountered during the use of our product and services .
• Message via whatsapp:We may request to send you notification via whtsapp and or other messaging apps.If you wish to opt out from receiving communications on your chat applications ,you may decline /disagree when prompted on our platform.
• Push notifications :We may request to send you notifications regarding your account or the mobile applications.If you wish to opt-out from receiving these type of communications ,you may turn them off in your device’s settings.

How do we use your information?

We need to collect data for various purposes:

• To provide and maintain our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To notify you about changes to our Service
• To detect, prevent and address technical issues
• To provide you with news, offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

• We process your sensitive personal data or information if you have given us specific consent to use it for a specific purpose.
• We may process your data when it necessary to achieve our legitimate business interests.
• Where we have entered into a contract with you ,we may process your personal information to fulfill the terms of our contract .
• We may disclose your information where we believe it is necessary to investigate ,prevent or take action regarding potential violation of our policies ,suspected fraud ,sitiuation involving potential threats to the safety of any person and illegal activities .

If you have questions or comments about the policy ,you may contact email to fitreatcouple@gmail.com.or by post to

Malabar hills
Perinthalmanna,Malappuram
+8113977039